Answered By: Barb Neyman
Last Updated: Mar 09, 2017     Views: 11

It depends on how big the lending library is, and how far away they are from the VDOT Research Library. Most ILL requests arrive at the library within 4-8 days, and are then shipped to the patron. However, some books may take longer to arrive if the lending library is especially busy, if they are in a different country, or if a problem occurs in the mailing process. 

If your ILL request is urgent, we can request that the lending library send that item to us sooner, but we cannot promise that it will arrive by the date needed.

If you have any more questions about the ILL or document delivery process, please contact Barb Neyman at (434) 293-1902.