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VDOT now has a one-stop phone number and online Web Portal to help residents get fast and accurate answers to general questions like:
Virginia residents can submit their inquiry to the VDOT Customer Service Center at: https://my.vdot.virginia.gov/ or call: 1-800-367-7623 (800-FOR-ROAD) if they want to speak to someone in person. The VDOT Customer Service Center is available 24 hours a day, 7 days a week, 365 days a year.
Customer Service Center Overview
NOTE: If the request is related to a road hazard that needs immediate attention, please call 1-800-367-7623 (FOR-ROAD). For emergencies, call 911.
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530 Edgemont Road,
Charlottesville, Virginia 22903
Ph: 434-293-1902 | E-mail: Library@vdot.virginia.gov
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